Returns & Refunds

Gift Vouchers

Please note that all vouchers have a validity of 6 months from the date of issue. Vouchers are unable to be exchanged for anything different. Once the date of expiry has been reached, the voucher becomes invalid.

Teapots

  • Cancellations will only be made if the request is within 24 hours of placing an order. 
  • In case of damaged or defective items, please email info@zindiya.co.uk to report within 24 hours of receipt of the product. 
  • If you feel that the product received is not as shown on the site or as per your expectations, you must bring it to our notice within 24 hours of receipt by emailing info@zindiya.co.uk 
  • If the customer raises a return request to return the damaged/unsatisfactory product, he/she will have to bear the shipping/courier charges.